Belavia-Belarusian Airlines has been recognised as a 2018 Five Star Major Region Airline in APEX’s Official Airline Ratings.
The four and five star airlines were announced at APEX EXPO in Long Beach, USA, on 25 September.
The airlines were ranked with four and five stars in three categories: Global Airlines covering the globe, Major Regional Airlines covering a significant region of the globe and Low Cost Carriers.
Belavia got the highest mark as a major regional carrier alongside such airlines as Alaska Airlines, Hawaiian Airlines, Virgin Australia and others.
Using a five-star scale, more than 500,000 flights were rated by passengers from around the world between 24 October 2016 and to 31 July 2017 for the APEX rating.
First, passengers rated their overall flight experience, and then were given the opportunity to provide ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi.
A total of 470 airlines participated in the ranking. Five stars went to 12% of participants, 15% of all air carriers were given four stars.
The overall ratings were certified by an external auditing service hired by APEX and used to establish the airline’s Official Airline Ratings.